In less than a decade, Foster Swiss S.A. has proven to be a consultancy firm that establishes international corporations across multiple countries, establishing itself as one of the most prominent firms in the Spanish-speaking market. This company operates globally, managing an impressive holding of over 80 businesses and 250 websites, offering expert advice in blockchain, banking, tax consultancy, payment processing, and more. Their client base has surged to 64,000 individuals, with 5,000 active clients across Europe, Latin America, and other Spanish-speaking regions.
Thanks to the implementation of vTiger CRM, in colaboration with vTigerSpain.es and its integration with the Net2phone PBX, Foster Swiss S.A. successfully optimized and revolutionized its technological infrastructure. Now, they can make and receive calls from different countries with a system that automatically identifies the caller via a screen popup in vTiger CRM. Moreover, from the contact record in vTiger CRM, they can place calls and record all conversation audios, which facilitates monitoring of the sales process, ensures personalized follow-up, and guarantees impeccable customer service.
In the team's own words: "By integrating our telephony with vTiger CRM, we have successfully digitized our company and connected our phone system with the CRM, improving both our customer service and sales management processes."
We are proud to have driven the digital transformation of Foster Swiss S.A., and we remain committed to providing technological solutions that lead companies into the future.
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