Adaptación de vTiger CRM PARA LA GESTIÓN INTEGRAL DE EMPRESAS DE TRANSPORTE URGENTE, MENSAJERÍA Y PAQUETERÍA
Software based vTiger CRM Open Source for the management of express transport, courier and parcel delivery companies, and e-commerce management.
We have developed a vertical platform based on vTiger CRM for new transport franchises. In this way, we support the sector and make the latest software technologies available to it. CRM para el sector del transporte.
1. GESTIONA RECOGIDAS Y ENVÍOS DE FORMA SENCILLA DESDE CUALQUIER LUGAR
Through our web application, you or your customers can register pickups or shipments within the system. Receive real-time email notifications of pickup status changes. Additional graphical statistics include total pickups and pickups per courier. You can create multiple information filters so you can keep everything under control.
2. GESTIÓN PARA MENSAJEROS
El mensajero dispone de un acceso al sistema via web y también una app Android para la recogida de firmas y fotos de recepción de los clientes. En tiempo real recibe todos los eventos relacionados con la recogida, los envíos asignados y las tareas.
3. GESTIÓN COMERCIAL
The sales team has a tool for registering new clients and applying calculated rates for each client. With the customizable rate generation exported in PDF and the generation of dynamic documents, the steps for registering a client are reduced to a minimum.
4. PANEL DE CONTROL PARA TUS CLIENTES
It provides a customer portal that allows for better sales pitches to make your company's service more accessible, useful, and convenient, providing features to simplify each shipment.
5. MANIFESTADO EN MÚLTIPLES PROVEEDORES
The system integrates with most messaging networks, offering a unified environment where you can work simultaneously with multiple networks. It simplifies customer management and billing. It is demonstrated on networks such as SEUR, TourLine, ENVIALIA, ASCENDIA, GLS, UPS, TNT, FEDEX, DHL, and other integrations.
6. TAREAS Y MENSAJES
Complete internal messaging management system and task assignment and management for the team that allows for more efficient work organization without the need for calls, sending emails, or losing information.
7. GESTIÓN DE TARIFAS
Generate rates with our calculator for your clients. Manage the prices and margins associated with each client in a practical and easy way. Exporting rates to PDF in a visual format (logo, customized tables, service selection, etc.) will allow you to better manage your business.
8. GESTIÓN CLIENTES
Manage your customers, departments, or contacts and regular addresses efficiently to ensure the customer experience is as efficient and comprehensive as possible.
9. GESTIÓN DE FACTURACIÓN
Invoice your courier services conveniently, automatically, and easily. With just one click, you can export and email invoices, and your clients will have them available in their customer profile or sent to their email. Creating, updating, and modifying invoices is simple, with a multitude of configuration options to adapt to your client's needs.
10. COBROS Y REMESAS
We offer a receipt module that will allow you to manage collections and issue remittances to the bank, making the collection process easier than ever.
11. GESTIÓN DE REMBOLSOS
Easily manage refunds and their collection/payment status. Generate reports and view statistics to keep track of refunds in detail. Import from Excel to make managing and processing refunds even easier.
12. GESTIÓN DE FLOTA
Easily keep track of your fleet's vehicle data to receive alerts when insurance and vehicle inspections expire.
13. CONTROL DE BULTOS
Control and label shipment packages. With our package or order management tool, it's easy to know at all times which shipments aren't labeled and track the existence of each package.
14. SISTEMA DE GESTIÓN DE TICKETS DE ATENCIÓN AL CLIENTE
Keep track of customer requests and issues in an organized and simple way. Automatic ticket creation via customer emails. Messages, replies, images, internal notes, categories, etc. We have an Android app so couriers can manage each ticket and collect the customer's signature during delivery.
15. GESTIÓN DE UNA DISTRIBUCIÓN PROPIA
Complete management of your own shipping packages, pickup and delivery, statuses, incidents, images, pods, and public web tracking. Don't rely on external messaging software. Enjoy the features of your own messaging network without relying on third-party networks.
16. CONTROL DE USUARIOS Y PERMISOS
Manage users by assigning profiles and permissions. Use roles and users to control who does what and the different levels of access to information.
