{"id":9662,"date":"2026-03-09T11:06:44","date_gmt":"2026-03-09T11:06:44","guid":{"rendered":"https:\/\/www.vtigerspain.es\/?p=9662"},"modified":"2026-04-13T08:59:57","modified_gmt":"2026-04-13T08:59:57","slug":"webinar-vtiger-la-nueva-era-del-soporte-tecnico-con-un-agente-de-ia-capaz-de-autogestionar-incidencias","status":"publish","type":"post","link":"https:\/\/www.vtigerspain.es\/en\/webinar-vtiger-la-nueva-era-del-soporte-tecnico-con-un-agente-de-ia-capaz-de-autogestionar-incidencias\/","title":{"rendered":"Webinar vTiger: Soporte t\u00e9cnico con IA que automatiza incidencias"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"9662\" class=\"elementor elementor-9662\">\n\t\t\t\t<div class=\"elementor-element elementor-element-875511d e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"875511d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-45ae29e e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"45ae29e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3f15a26 elementor-widget elementor-widget-image\" data-id=\"3f15a26\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"700\" height=\"382\" src=\"https:\/\/www.vtigerspain.es\/wp-content\/uploads\/2026\/01\/ia-bot-700-2.png\" class=\"attachment-medium_large size-medium_large wp-image-9260\" alt=\"\" srcset=\"https:\/\/www.vtigerspain.es\/wp-content\/uploads\/2026\/01\/ia-bot-700-2.png 700w, https:\/\/www.vtigerspain.es\/wp-content\/uploads\/2026\/01\/ia-bot-700-2-300x164.png 300w, https:\/\/www.vtigerspain.es\/wp-content\/uploads\/2026\/01\/ia-bot-700-2-18x10.png 18w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-12ce8ad e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"12ce8ad\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c7093b9 elementor-widget elementor-widget-heading\" data-id=\"c7093b9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Webinar: Revoluciona tu Soporte T\u00e9cnico con el Nuevo Agente de IA en vTiger CRM<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-26b0b70 elementor-widget elementor-widget-text-editor\" data-id=\"26b0b70\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-path-to-node=\"3\">La Inteligencia Artificial ya no es una promesa de futuro; es la herramienta que est\u00e1 transformando la eficiencia operativa de las empresas hoy mismo. En <a href=\"https:\/\/www.vtigerspain.es\/en\/\"><b data-path-to-node=\"3\" data-index-in-node=\"154\">vTigerSpain<\/b><\/a>,\u00a0queremos invitarte a un webinar exclusivo donde mostraremos c\u00f3mo integrar el potencial de los agentes de IA directamente en tu gesti\u00f3n de clientes.<\/p><p data-path-to-node=\"4\">En esta sesi\u00f3n, nos enfocaremos en c\u00f3mo el <b data-path-to-node=\"4\" data-index-in-node=\"43\">m\u00f3dulo de Soporte T\u00e9cnico<\/b> de vTiger CRM puede evolucionar de un simple gestor de tickets a un sistema de resoluci\u00f3n inteligente y automatizada.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6df023d e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"6df023d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-41d7a0f elementor-widget elementor-widget-heading\" data-id=\"41d7a0f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Datos del Evento<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-52a5db9 elementor-widget elementor-widget-text-editor\" data-id=\"52a5db9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><p data-path-to-node=\"6,0,0\"><b data-path-to-node=\"6,0,0\" data-index-in-node=\"0\">Fecha:<\/b> Este Viernes, 27 de Marzo.<\/p><\/li><li><p data-path-to-node=\"6,1,0\"><b data-path-to-node=\"6,1,0\" data-index-in-node=\"0\">Horario:<\/b> De 16:00 a 17:00 (Hora peninsular).<\/p><\/li><li><p data-path-to-node=\"6,2,0\"><b data-path-to-node=\"6,2,0\" data-index-in-node=\"0\">Plataforma:<\/b> Google Meet.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a19446d elementor-widget elementor-widget-heading\" data-id=\"a19446d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Agenda del Webinar<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8fc3c72 elementor-widget elementor-widget-text-editor\" data-id=\"8fc3c72\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-path-to-node=\"9\">Contaremos con la presentaci\u00f3n del <b data-path-to-node=\"9\" data-index-in-node=\"35\">Consultor de Software Libre Francisco Castillo<\/b>, quien guiar\u00e1 la sesi\u00f3n pr\u00e1ctica sobre los siguientes puntos clave:<\/p><ol start=\"1\" data-path-to-node=\"10\"><li><p data-path-to-node=\"10,0,0\"><b data-path-to-node=\"10,0,0\" data-index-in-node=\"0\">vTiger CRM como sistema de soporte t\u00e9cnico:<\/b> Repaso de la infraestructura necesaria para centralizar la atenci\u00f3n al cliente.<\/p><\/li><li><p data-path-to-node=\"10,1,0\"><b data-path-to-node=\"10,1,0\" data-index-in-node=\"0\">Funciones del m\u00f3dulo de Soporte:<\/b> C\u00f3mo sacar el m\u00e1ximo partido a las herramientas nativas de ticketing y seguimiento.<\/p><\/li><li><p data-path-to-node=\"10,2,0\"><b data-path-to-node=\"10,2,0\" data-index-in-node=\"0\">Carga de documentaci\u00f3n en el \u00abCerebro\u00bb Gemini:<\/b> Aprender\u00e1s c\u00f3mo alimentar al BOT de IA con tu propia documentaci\u00f3n t\u00e9cnica para que aprenda de tu negocio.<\/p><\/li><li><p data-path-to-node=\"10,3,0\"><b data-path-to-node=\"10,3,0\" data-index-in-node=\"0\">Generaci\u00f3n autom\u00e1tica de resoluciones:<\/b> Demostraci\u00f3n en vivo de c\u00f3mo el BOT integrado en vTiger CRM sugiere y genera soluciones a incidencias de forma aut\u00f3noma.<\/p><\/li><li><p data-path-to-node=\"10,4,0\"><b data-path-to-node=\"10,4,0\" data-index-in-node=\"0\">Ronda de consultas:<\/b> Espacio abierto para resolver dudas sobre el uso de la IA y detalles de nuestro <b data-path-to-node=\"10,4,0\" data-index-in-node=\"100\">Curso de vTiger<\/b>.<\/p><\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ba7a272 elementor-widget elementor-widget-heading\" data-id=\"ba7a272\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u00bfPor qu\u00e9 asistir?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ea0389c elementor-widget elementor-widget-text-editor\" data-id=\"ea0389c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-path-to-node=\"13\">El objetivo de este encuentro es mostrarte c\u00f3mo reducir dr\u00e1sticamente los tiempos de respuesta de tu equipo t\u00e9cnico. Al utilizar el <b data-path-to-node=\"13\" data-index-in-node=\"132\">Agente de IA de vTiger<\/b> (basado en la tecnolog\u00eda Gemini), tu CRM no solo almacena datos, sino que \u00abentiende\u00bb los problemas de tus clientes y propone soluciones basadas en tu conocimiento previo.<\/p><blockquote data-path-to-node=\"14\"><p data-path-to-node=\"14,0\"><b data-path-to-node=\"14,0\" data-index-in-node=\"0\">\u00a1Optimiza tu tiempo!<\/b> Deja que la IA se encargue de las respuestas repetitivas para que tu equipo pueda enfocarse en lo que realmente importa: la satisfacci\u00f3n del cliente.<\/p><\/blockquote>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-427f317 elementor-widget elementor-widget-heading\" data-id=\"427f317\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u00bfEst\u00e1s interesado?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-adbddde e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"adbddde\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2234064 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"2234064\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.vtigerspain.es\/en\/contacto-vtigerspain\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contact Us!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Webinar: Soporte t\u00e9cnico con IA en Vtiger CRM El soporte t\u00e9cnico con IA en Vtiger CRM ya no es una promesa de futuro; es una realidad que est\u00e1 transformando la<\/p>","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[16],"tags":[],"class_list":["post-9662","post","type-post","status-publish","format-standard","hentry","category-noticias"],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/www.vtigerspain.es\/en\/wp-json\/wp\/v2\/posts\/9662","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.vtigerspain.es\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.vtigerspain.es\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.vtigerspain.es\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.vtigerspain.es\/en\/wp-json\/wp\/v2\/comments?post=9662"}],"version-history":[{"count":21,"href":"https:\/\/www.vtigerspain.es\/en\/wp-json\/wp\/v2\/posts\/9662\/revisions"}],"predecessor-version":[{"id":9774,"href":"https:\/\/www.vtigerspain.es\/en\/wp-json\/wp\/v2\/posts\/9662\/revisions\/9774"}],"wp:attachment":[{"href":"https:\/\/www.vtigerspain.es\/en\/wp-json\/wp\/v2\/media?parent=9662"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.vtigerspain.es\/en\/wp-json\/wp\/v2\/categories?post=9662"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.vtigerspain.es\/en\/wp-json\/wp\/v2\/tags?post=9662"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}